Responsible for managing payroll for 26 employees. This includes recognizing and fostering talent, enhancing employees’ job skills and performance through instruction, training, personal guidance and example; providing appropriate developmental experiences for skill and job growth; and helping employees learn from their mistakes through positive reinforcement, Performance management: The ability to manage employees’ job performance and ensure job success. Ensures Administrative Director is kept aware of performance of each employee on an ongoing basis. Skills : Knowledge Of Medical Terminology, Bilingual, Customer Service, Scheduling. Maintain hands-on knowledge of registration, charge posting, daily cash reconciliation and bank deposits. Evaluate customer complaints and investigate unauthorized customer deductions (Public and Retail). Ensures adequate levels of office supplies are available on an ongoing basis. Improved efficiencies in staffing and other operations to reduce expenses. You may also want to include a headline or summary … Complete and deliver performance evaluations for direct reports. Skills : Microsoft Office, SpectraSoft Billing; Medical Manager; PeachTree Accounting; REMS32 Real Estate; DayTimer Organizer; TokOpen; Session 1 Extra; DOS; Lotus I, II, And III. Ensures that all office equipment including printers are in good working order, Manages performance and training of customer service staff to provide optimal departmental efficiency. Ensure that policies, procedures and processes are in compliance with Dental Practice protocols, state and federal law and regulations and accreditation guidelines. Demonstrate experience in successfully performing a variety of duties, ranging from general office and technical direction to operational support for small to large size companies as well as spanning multiple industries. Headline : Experienced Medical Office Supervisor with prior experiences as Certified Nursing Assistant and Medical Office Assistant. Promoted from medical assistant to supervisor and now medical office manager. How to write Experience Section in Medical Resume, How to present Skills Section in Medical Resume, How to write Education Section in Medical Resume. To be considered for top medical receptionist jobs, resume expert Kim Isaacs says it helps to have a comprehensive resume. It’s actually very simple. Trains new employees effectively in procedures of department and pertinent medical center policies. Monitors Patient Transfer List and takes any action needed per SOP, Supports and contributes to the Patient-Centered Care Philosophy by understanding that every staff member is a Caregiver, whose role is to meet the needs of each patient, Proficient knowledge of computer applications, including Microsoft Office products, Ability to multitask and manage multiple projects at once, Must have physical stamina to lift moderate amounts of weight (approximately 35 lbs. Generated and reviewed monthly audits for environmental care, medical records, CPSP, laboratory practices, and logbooks to identify areas of improvement and resolve adverse results. Prepares periodic reports for senior management, as delegated by director, Ensures and role models the delivery of excellent customer service, Participates in the development and implementation of the utilization review, quality assessment and improvement programs for the Clinic, Ensures departmental compliance with standards of regulatory agencies and third party payors, Demonstrates minimum acceptable knowledge,skills, and abilities necessary to provide care appropriate to the age of the patient population served, based on physical, psychological, educational, and safety needs, Acts as a liaison with outside agencies, service bureaus, and businesses, Assures the provision of emotional and physical care of patients, of all ages, including promoting positive relationships between patients, staff, families and visitors; assessment of the effects of cultural, social, economic and religious influence of patients, Performs all other functions and responsibilities as assigned or requested by the Clinic Manager of the clinic, Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and professional conferences, Associates Degree plus 1 year experience –OR- 3-5 years relevant, Supervises, schedules, prioritizes and assigns the work of the support staff, Interviews, recommends employment, trains, evaluates, and disciplines employees, Monitors and projects expenditures, verifies billings, reconciles Department ledgers and monitors the payroll in order to maintain Departmental financial records, Resolves employee complaints and grievances, Processes information, data and forms in order to prepare statistical and financial reports and to facilitate office and Departmental operations, Schedules Departmental courses including scheduling rooms and verifying hours and credits, Researches new equipment, reviews and authorizes purchase orders for supplies, services and office equipment and verifies upon receipt, Assists in preparing the Departmental fiscal budget, Performs duties normally associated with a Secretary I, II, or III in order to accomplish the goals of the Department or Unit, Supervises, schedules, prioritizes, and assigns the work of the support staff, Interviews, recommends employment, trains, evaluates, reviews the performance of and disciplines employees, Processes information, data and forms in order to prepare statistical and financial reports and facilitate office operations, Perform duties normally associated with a Secretary I, II, or III in order to accomplish the goals of the Department or Unit, Moderate diversity and complexity; significant participation determining work methods, procedures, systems or priorities, Four years of accounts payable, banking or accounting experience, Proven ability and skill in meeting and dealing with the public, Knowledge of University policies and procedures as they relate to purchasing and accounts payable, High School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background, 1 year of office management experience to include invoicing, customer service, contracts and handling confidential and proprietary information, Attention to detail and high quality results, Strong verbal, written and listening communication skills, Supervising all aspects of selling tickets on the Ticketmaster system including the sale of tickets to the venue events, including working at other venues around the city. Coordinated all clinic activities related to facility and equipment maintenance, inventory supply, and staff management. Develop and implement a plan, including development of staff, to provide for efficient operations during Dental Assistant absences, Manage and approve time-off requests for the travelling Specialty Dental Assistants in their region by analyzing business needs and/or seasonal trends. Ordered supplies and daily accounting balancing for office and assisting office manager in any daily needs. Organizes and coordinates projects and events, Organizes, implements, directs and evaluates the organization's administration function and performance. May act as a business lead in small to moderate regional revenue cycle projects, Experience in Microsoft Office, with proficiency in of Excel, Minimum two (2) years of KP supervisory, revenue cycle or clinic experience and knowledge with a focus on revenue/liability, Master's degree or higher in business or health care field OR six (6) years of experience in a directly related field, Intermediate to expert level of understanding in patient billing and health insurance plans, Self directed with communication, team-building and problem solving, Background in revenue cycle, patient billing, auditing or accounting, Overall management of the department which may include, but is not limited to: billing, specialized processes, financial, payroll, contract management, credentialing, licensing, accounts payable, human resources, supply ordering, HIPAA, OSHA, and all state and Federal compliance, Manages an essential department function, process or project which requires a specialized skill set. Recommend and implement changes as needed to reach goals and monitor for continued success, in collaboration with manager. Obtains information within time frame and specified by Administrative Director. Medical Office Managers coordinate day-to-day office operations and ensure delivery of high-quality care for patients. Direct involvement with patients/customers when needed especially related to service recovery activities and recommendations from patient advisory group(s), Minimum one (1) year of front line supervision experience OR Minimum two (2) years team leader experience, Minimum three (3) years of work related experience in a dental and/or health care setting, Minimum one (1) year of first line supervision experience OR Minimum two (2) years team leader experience in a dental or health care setting, Bachelor's degree in business, healthcare administration or related field, OR four (4) years of experience in a directly related field, 4+ yrs of similar experience in executing and supervising office operations in an international environment as described is required, Strong administrative background is required, Experience from international environment is required, Minimum educated to Bachelor degree – business admin, economics and similar is strongly preferred, Excellent organization and coordination skills, Effective time management and ability to prioritize and manage multiple project, Excellent written and oral communication skills and interpersonal skills – to be able to interact with internal stakeholders at different levels, communicate with external partners, represent company as the first point of contact for external partners in office operations, Experience in working for several internal customers/stakeholders is required including effective cross-functional cooperation, Customer and service oriented attitude, result oriented, Attention to detail, data management experience, analytical skills, Advanced user of MS Office package – experience with creating PPP, Excel pivot tables, Editing word documents, Fluent knowledge of English language is required, Internal Controls and Compliance - Understand and implement Supply’s Internal Control Procedures and Accounting policies. Credentialing verifications for past residents, Oversees the dissemination of rotation and clinic schedules in consultation with the Program Director, as needed, to meet the educational requirements of the program, Assists the Program Director in reviewing and revising the rotation and curriculum, as well helping to ensure the program meets the accreditation requirements and maximizes the resident educational experience, Aids in the development of program materials, program marketing materials, forms, reports, etc. Performed employee evaluations, payroll, conflict resolution, staff development training. Assigns new loan transactions and supervises the activities of assigned loan administrators in the daily operational functions of the CBG Loan Middle Office Department. No need to think about design details. Formats data, creates reports, summarizes results, and presents at program internal meetings. Maintains records in up-to-date manner. Compares prices to ensure lease expensive price is paid for comparable items, COMMUNICATION/RELATIONSHIP WITH OTHERS. An office manager must possess both soft and hard skills to succeed in their job. ), Candidates should have superior interpersonal skills, ability to communicate effectively with co-workers, guests and clients, excellent customer service skills and the ability to interact positively with diverse staff and clientele in a fast paced environment, Ability to work under pressure, and handle large sums of money utilizing prescribed financial procedures, Working knowledge of automated ticketing systems (TM Classic, Archtics, Outbox, etc. The hiring manager will see you now—that is, if your resume’s vitals are on point. Insuranced verification and authorizations. Manages time off database, and submits department payroll hours, Acts as point of contact for new customers to help foster strong working relationships with franchisees. Supervisory experience, preferred, Based on departmental operating requirements, bi-lingual communication skills maybe required, Two years of experience in a clinic setting and/or supervisory/management experience required, Education necessary to communicate effectively in written and verbal form, Knowledge of health care, CPT, and ICD-9 codes, managed care, and insurance requirements, Ability to exercise initiative, problem-solving, and decision-making, Ability to apply policies and principles to solve everyday problems and deal with a variety of situations, Ability to read, understand, and follow written and oral instruction, Must be able to remain calm and react effectively during emergency situations, Must be able to communicate clearly and establish and maintain effective working relationships with physicians, patients, staff, and the public, Ability to establish priorities and coordinate work activities, Equipment used: in office settings, must be able to operate multi-line phone, fax, computer, and copier, Aligning and organising team resources as required and managing daily activities and workflow of Analyst/Senior Analyst, Establishing performance objectives for team members and conducting performance reviews, Ensuring appropriate cross training and succession plan is in place for team members and self, Establishing and monitoring quality of work produced by the team to ensure proper execution of established processes, Understanding the Front-to-Back process workflow and the impact of the function’s activities downstream, Identifying process improvements, prioritise and drive implementation of appropriate solutions, Taking proactive measures to identify and resolve operational problems and advise or escalate to management as appropriate, Complying with operational risk and regulatory Control policies and procedures, making sure all Regulatory reporting is accurate and provided in a timely manner, Supervise the processing of Buyer Licenses, Supervise staff to ensure that heavy document volume is managed in the most efficient manner possible, Supervise staff to ensure that Licenses are approved in accordance with company criteria, Create reports to ensure accuracy of daily productivity, Supervising the contractual performance of bargaining unit associates to meet or exceed Balanced Scorecard Measures, Responsible for maintaining material balances and cost plan objectives within the company guidelines, Responsible for compliance with Key SOX controls related to the Storeroom operations including proper documentation and retention, Direct material control to optimize stocking levels and to increase material availability for Gas District associates, Support the District storm processes, including material staging areas and logistics, Schedule overtime and stand-by to support after-hour Division work, A minimum of 3 years extensive experience within a warehouse operating environment, Background in Materials Management with thorough understanding of inventory control, logistics, and materials movements, Strong Microsoft Office skills. These regulations and exemptions are new, far reaching and currently unsettled, which requires agility, flexibility and good judgment, The role entails regular contact with peer group and senior managers across roles and functions to coordinate efforts and report progress and results, The individual will have a steep learning curve for these new regulations, exemptions and market developments and will need to demonstrate the ability to apply untested role learned techniques, knowledge and expertise to new business situations and in different business environments, Promote an environment that supports diversity and reflects the HSBC brand, 5+ years’ experience in sales management, securities operations, compliance or legal supporting a broker dealer or a retirement savings or investment business, Role will be actively engaged in the support of the securities business of HSI and must have general securities and principal licenses commensurate with the business impacted by the DOL and related exemptions: Series 7, 24, 63, 65/66, 9/10 preferred, Previous experience with Wealth Sales and retirement products specifically within a large global financial desirable organization, An understanding of the products and services offered by Wealth and HNW and the manner in which HSBC is compensated for those services, Ability to exercise independent judgment, uninfluenced by business goals or revenues, and the judgment to raise issues to senior management and appropriate risk committees, Ability to maintain control, direction and motivation in an ever-changing environment, Ability to analyze large amounts of data efficiently, draw conclusions on what the data means and actions may be required, Ability to prepare “Board level” presentations and tailor communications to a diverse set of stakeholders, Experience in monitoring and/or surveillance, whether directly or through an oversight or reporting line function, Experience with common workplace productivity tools such as SharePoint, as well as possesses general technical acumen to work with various compliance, surveillance, and reporting tools, Highly effective in working with all levels of management and staff. 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